Returns Policy

In the unlikely event that you are not entirely satisfied with your purchase, you can return it to us.  We simply request that the item is in immaculate condition, and packaged appropriately to prevent damage.  

 

You are responsible for the returns package until it reaches us, therefore we suggest that you use a secure delivery method (which requires a signature on delivery).  The cost of returning the package will remain your responsibility.  Upon receipt, you will receive e mail confirmation and a refund to your original payment method. 

 

We are delighted to accept exchange requests, additional postage costs may be incurred.  

 

Please e mail us at mail@bellalucella.com to request our returns address.  

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